Cookie Policy
Last updated: September 28, 2026
A cookie is a small text file placed in your browser by websites you visit. Pitchko uses cookies to keep you signed in, remember preferences, measure usage, and — when you opt in — attribute marketing campaigns. One first-party cookie, listed under “Signup source”, records which campaign you signed up from without a consent toggle; its section explains why. The full inventory is listed below.
Strictly necessary
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
Supabase authentication session
| Supabase | Session | Keeps you signed in across pages. Required for the product to work — set only after you sign in. |
Cookie consent record
| Pitchko | 12 months | Stores your cookie preferences so the banner doesn't re-appear on every visit. Strictly necessary. |
Active agency
| Pitchko | 12 months | Remembers which agency workspace you are working in while signed in. Not readable by scripts on the page (httpOnly). |
Signup source
The cookie in this section is not tied to a consent option, which is why it does not appear in the consent panel. Unlike strictly necessary cookies it is not needed to provide the service; it is used only to measure which campaign brought a signup. It holds nothing but campaign labels, is never sent to a third party, is not used to track you on other sites, and cannot be read by scripts on the page.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
Signup source (campaign label)
| Pitchko | 30 days | Stores the utm_source, utm_medium and utm_campaign labels of the first visit that reached Pitchko through a campaign link; later visits do not overwrite it. When you create an agency account the labels are saved to that account as its signup source and the cookie is deleted. |
Functional
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
Theme preference
browser local storage | Pitchko | Until you clear it | Remembers whether you chose the light or dark interface. Kept in your browser's local storage, not in a cookie, so it is never sent to our servers. |
Language preference
| Pitchko | 30 days | Remembers your selected language (TR or EN) for future visits. |
Sidebar preference
| Pitchko | 12 months | Remembers whether you collapsed or expanded the panel sidebar. |
Feedback snooze
| Pitchko | 3 days | When you dismiss a feedback request for a pitch deck, keeps it from reappearing for a few days. |
Language redirect signal
| Pitchko | 1 minute | Carries only a country code when you are redirected to a language version based on your location; removed as soon as the page loads. |
Live support chat (Crisp)
| Crisp | 6 months | Keeps the support chat session working across pages and visits. Loads only after you grant functional consent. |
Analytics
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
PostHog analytics
| PostHog | 12 months | Anonymous usage statistics and session recordings (form fields masked). Loads only after you grant analytics consent. |
Google Tag Manager container
| Google Tag Manager | Session | Container script that orchestrates other measurement tags. Loads only after you grant analytics or marketing consent. |
Marketing
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
Google Analytics 4
| Google Analytics 4 | 24 months | Measures ad campaign conversions and attribution. Activates only when you grant marketing consent. |
Partner referral link
| Pitchko | 30 days | If you arrived through a partner's referral link, stores the referral code and campaign so the partner is credited if you sign up. Set only after you grant marketing consent; if you decline or withdraw it, it is not set and any earlier one is deleted. |
Anonymous visitor id (Customer.io)
| Customer.io | 12 months | Stores a random id so your interactions before sign-up can be linked to your account when you sign up. Created only after you grant marketing consent and deleted when you withdraw it. |
How to manage your consent
You can change your preferences any time through the cookie banner — it reappears via the "Cookie preferences" link in the site footer, or by clearing the consent cookie in your browser settings. Strictly-necessary cookies cannot be turned off because the product would not work without them.
5. Contact
Questions about this cookie policy? Email info@pitchko.io.