One refund rule, stated once

The FAQ on the pricing page still described a refund policy written for packs we no longer sell, and it contradicted the rule in the Distance Selling Agreement. Both pages now state the same single rule: credits you have not spent are refundable within 14 days of purchase, and credits you have spent are not. Partial use does not remove the right, it only reduces the amount.

The same change puts VAT on the pricing page for the first time: prices exclude VAT, and Turkish VAT is added at checkout for buyers resident in Türkiye. Previously that appeared only once you reached the payment step.